While you can't take the car for a test drive when buying online, you can request a video of the car (if one isn't already available). Additionally, our dedicated customer service team is always ready to answer any questions you may have.

Yes, you can buy a car entirely online without ever stepping onto a dealer's lot. With Heycar, you can find your perfect car, arrange payment, and schedule delivery all from the comfort of your home.

Yes, buying a car online from a reputable website like https://heycar.com/uk/buy-online-with-heycar or a legitimate dealer, such as a manufacturer’s main dealer, is completely safe and hassle-free.

However, if you're purchasing from a private seller or a small independent dealer, it's wise to see the car in person. Scammers often avoid face-to-face meetings, so if you can't view the car, consider it a red flag. Be cautious of professional-looking paperwork from seemingly legitimate sources. Known scams are often highlighted online, so it's smart to do some research.

Absolutely! If you prefer to pick up your car in person, we can arrange a convenient time for you to collect it from the dealership. It’s that easy.

When purchasing a car online with heycar eCommerce, you have the flexibility to pay in cash or opt for finance through PCP or Hire Purchase. Both methods are incredibly straightforward, and there are some attractive deals available.