Ford Tourneo Connect Review 2024

Written by Al Suttie

8/10
heycar ratingA brilliant MPV
  • 2022
  • MPV
  • Petrol, Diesel

Quick overview

Pros

  • Roomy cabin
  • Fuel economy
  • Easy to drive

Cons

  • No hybrid or EV option
  • Cheap feel of some cabin finishes
  • Poor infotainment set-up

Overall verdict on the Ford Tourneo Connect

“Ford has teamed up with Volkswagen to create the Tourneo Connect, which is heavily based on the VW Caddy. It comes in two body length – the Grand Tourneo Connect is the longer – and each can be ordered with five or seven seats to work as brilliant MPVs. Just don’t expect too much in the style stakes.”

Ford Tourneo Connect Review 2024: static

There are cars where a single vision is key to its identity, whether its outrageous performance in a supercar or off-road ability in a 4x4. With the Ford Tourneo Connect, and its longer wheelbase Grand sister, the key to its character is practicality. All else is subservient to this goal.


To achieve this ambition, Ford has chosen to base its MPV Tourneo Connect range on the same base as the Volkswagen Caddy van line-up. This is a good place to start as the boxy shape maximises interior space and twin sliding rear doors make for brilliant access in any situation.


We have seen van-based MPVs before, notably with the Citroen Berlingo that is a flag bearer for the breed, so the Tourneo Connect is not a new idea.


What is new is mixing bits of Ford and VW thinking together. In some cases, it’s a demonstration of two heads are better than one, but in other areas it has meant Ford compromising on talents that are usually standout ticks in its favour.


An example of this is the Tourneo Connect is not as good to drive as we might have hoped, even allowing for the fact it’s a van-derived MPV. Ford has a knack of making cars fun and lively while losing none of their everyday practical side. In this respect, the Tourneo Connect is decidedly more VW in its outlook than Ford.


On the other hand, Ford’s influence is clear in the specification of the car. Where VW pares its Caddy to the minimum acceptable level, Ford has kitted out the Tourneo Connect range in a way that is much like its Focus line. It’s also kept things simple with just two trim levels, though there are plenty of options you can add on.


As a result of this, the Ford Tourneo Connect ends up being considerably better value than its Volkswagen cousin. For some, the lure of the VW badge and its connection to the iconic bus and camper models might be a draw, but we’d rather have the money in our pocket.


Looking for a used car for sale? We've got 100s of Ford Approved Used Cars for Sale for you to choose from, including a wide range of Ford Tourneo Connects for sale, as well as the larger Ford Grand Tourneo Connect for sale. If you're looking for the previous version, you need our Ford Tourneo Connect (2014-2021) review.

Some MPVs carry off their duties with a good deal of style, but that’s a secondary consideration for the Ford Tourneo Connect. Where its S-Max sister is a sleek and almost sporty MPV, the Tourneo Connect is all about practicality. For those who need as much cabin space as possible for up to seven people plus luggage, not a lot will get the better of the Tourneo Connect. Just don’t buy it and expect an exciting drive.

As well as the Ford Tourneo Connect, other van-based MPVs are offered by Volkswagen with its almost identical Caddy or there is the Citroen Berlingo. The French car has a smoother ride than the Ford or VW, but it’s not as well fitted out. Another very worthwhile MPV to consider is the Dacia Jogger that delivers strong value with seven seats and a surprisingly enjoyable drive.

Comfort and design: Ford Tourneo Connect interior

"The driver and front passenger sit very upright in the Ford Tourneo Connect, which is no bad thing as it gives a good posture and fine all-round vision. This latter point is further aided by the large glass area and square shape of the Ford that makes it easy to park."

Ford Tourneo Connect Review 2024: interior

Firm seat padding might feel a little unyielding at first, but it proves to offer lots of support and compliance on longer trips.


The middle row of seats in the shorter Ford Tourneo Connect don’t offer as much knee room as you might want for adults and these seats don’t slide back and forth. To have that ability, you need the Grand Tourneo Connect.


In the third row, there’s enough space for two adults, though the seats are set quite low to the floor and that means there’s not much support under the occupants’ thighs. Access to the third row also requires some athleticism.


The dash will be familiar to Volkswagen owners as it’s lifted from the Caddy, though Ford uses the larger 10-inch infotainment screen as standard in all Tourneo Connect versions. A downside to this, however, is the Ford is saddled with VW’s poor infotainment functionality and hard to use ventilation system with the odd slide controls at the base of the touchscreen’s surround.

The van origins of the Ford Tourneo Connect are most obvious in the materials used for much of the cabin. They favour durability and easy cleaning over more attractive materials and finishes.


The only soft-touch material you’re going to find inside the Ford is on the armrests. A Dacia Jogger makes a much better fist of this type of thing and looks a more attractive place to sit as a result.


However, there is no doubting that Ford and VW have screwed the Tourneo Connect together very well as the large cabin is free from rattles. All of the seats can also be moved easily, which shows a good deal of thought has gone into this, even if they are quite heavy.

If there is one area of the Tourneo Connect where we wish Ford had prevailed over Volkswagen, it’s the infotainment system. Rather than the usual, and excellent, SYNC 4 set-up found in most Fords, the Tourneo Connect has VW’s downright poor screen.


Ford tries to redeem this to some extent by fitting the larger 10-inch touchscreen as standard to all Tourneo Connects, but it cannot hide a system that is just not very easy to use.


The worst offenders here are the heating and stereo volume controls that might have worked brilliantly in a laboratory, but are very tricky to use while driving. We’d go as far as to say it’s too distracting to use these as the driver on the move, so best to ask the front seat passenger to deal with them.


However, you do get DABN radio, sat-nav, Apple CarPlay, Android Auto, and Bluetooth.

Thanks to its high roof and square-rigged styling, the Ford Tourneo Connect can carry vast amounts of luggage and puts even large SUVs to shame in this respect.


The short wheelbase model in five-seat form can swallow 1213-litres of cargo and by tipping the rear seats down you can free up a massive 2556-litres. Only if you choose this Tourneo Connect as a seven-seater will you feel luggage space is in short supply.


Opt for the long wheelbase Grand Tourneo Connect and things get even bigger. It can hold from 1720-litres of bags as a five-seater all the way to a gargantuan 3105-litres with the rear seats all stowed flat.


The seats themselves are quite heavy to move, and the tailgate’s length when opening means you need a bit of space behind the Ford to do this safely. However, with it raised, there’s a low load sill and the tailgate works as a useful cover from the rain when packing in bags.

Handling and ride quality: What is the Ford Tourneo Connect like to drive?

"The Ford Tourneo Connect may be based on a van, but the platform that underpins it is the same as the one used by the Volkswagen Golf."

Ford Tourneo Connect Review 2024: Dynamic driving

Now, don’t go thinking the Tourneo Connect is going to ride and handle with quite the same panache as the Golf, but you will be very happy with it. Dips and rips in the road surface are calmly dealt with yet the Ford keeps body lean well in check in corners or crosswinds – no mean feat for such a tall-sided car.


There’s also a touch of Ford’s magic in the steering set-up as the Tourneo Connect gives good feedback that allows you to make quicker than expected progress down country roads. It’s also stable on the motorway and nimble in town.

There is a straight choice between petrol and diesel in the Ford Tourneo Connect, with one of each available.


The smaller capacity engine of the two is the 1.5-litre Ecoboost turbo petrol engine that offers up 114PS. It’s no rocket-propelled sporting machine, but it works well in town where the motor burbles away.


You can have this engine with the six-speed manual transmission or seven-speed automatic gearbox, and neither is brisk when it comes to acceleration at higher speeds. This is compounded if you have a full complement of people and luggage onboard.


For this reason, the 122PS 2.0-litre turbodiesel is the better bet in almost every situation. It has more pull at any revs, does a much better job on the motorway while feeling much less stressed, and it combines very well with either transmission choice. The best pairing is this diesel engine with the automatic gearbox.

There’s a little tell-tale diesel rumble from the 2.0-litre engine in the Ford Tourneo Connect, though not as much as we had originally expected in such a boxy body. Once on the move and cruising, the engine noise settles into the background.


With the 1.5-litre petrol motor, it’s fine and quiet when started up, but on the move it has to be revved quite a lot to make any sort of worthwhile progress. This in turn leads to more noise from under the bonnet than we’d like.


At higher speeds and regardless of which engine is fitted, the Tourneo Connect pays for its set-square styling with a lot of wind whistle from around the front screen and the large door mirrors. However, there’s not much tyre rumble to be heard, luckily.

Ford doesn’t hold back when it comes to how much safety kit it supplies as standard with the Tourneo Connect. You get three-point seat belts for every person in the car, plus twin front, side and rear airbags, though not for the third row of seats. There are also Isofix child seat mounts for the middle row chairs.


More help comes from traction control, ABS anti-lock brakes, hill start assist, all-round parkin sensors, and lane keep assist.


On top of that, the Tourneo Connect comes with automatic emergency braking.

MPG and fuel costs: What does a Ford Tourneo Connect cost to run?

"It won’t come as any surprise to learn the Grand Tourneo Connect with the 1.5-litre Ecoboost turbo petrol engine is the least economical model in this Ford range."

Ford Tourneo Connect Review 2024: static

It comes with a claimed combined economy of 42.8mpg compared to the shorter Tourneo Connect’s 44.1mpg.


Change to the diesel engine and the Tourneo Connect gives an average of 57.6mpg, with the Grand model only a half step behind on 56.5mpg.

In the most recent HonestJohn Satisfaction Survey, Volkswagen and Ford sat in 21st and 23rd spots out of 29 makers listed. That’s a below par showing for both.


On a cheerier note, the engines in the Tourneo Connect are well regarded for their durability and should be easy to maintain.


The Ford comes with a three-year, 60,000-mile warranty as standard, which can be extended up to five years and 100,000 miles for an additional cost.


Servicing for the Tourneo Connect is scheduled at two year or 20,000 miles, based on which comes round soonest.

At first glance, the Volkswagen Caddy appears cheaper to insure than the Ford Tourneo Connect, but this is because VW offers a less powerful base engine than Ford.


The result is the Tourneo Connect’s insurance groups start at Group 11 for the 1.5 Ecoboost model and stretch up to Group 13 for the Grand Tourneo Active with the 2.0-litre turbodiesel motor.

If you want to keep your outgoings as low as possible, the Tourneo Connect with the 2.0-litre diesel engine and manual gearbox is the one for you. It emits 128g/km of carbon dioxide, which means you pay £210 for the first year of Vehicle Excise Duty.


The rest of the range falls into the bracket above this, so you’ll pay £255 for the initial 12 months of road tax before all models of the Ford pay the standard £180 for a year’s road tax.

How much should you be paying for a used Ford Tourneo Connect?

"A one-year old Ford Tourneo Connect fitted with the 2.0-litre turbodiesel engine will cost you from around £23,000. That gets you a car with less than 10,000 miles covered and in Titanium trim."

Ford Tourneo Connect Review 2024: static

You can reckon on spending another £1000 for the Active model, while the longer Grand Connect model does not command any noticeable premium as a used car. This makes the Grand a sound choice for the same cash as you get more car for the money and the extra space for people and luggage.

Ford offers the Tourneo Connect, and the larger Grand version, in two trim levels – Titanium and Active.


The Titanium model comes with a chrome insert in the front bumper, along with colour-coded door handles, tailgate handle, door mirror caps. You also have heated and power fold door mirrors, as well as automatic wipers, rear privacy glass, and silver-pained roof rails.


On the inside of the Titanium, you’ll find the 10-inch infotainment touchscreen, air conditioning, heated front seats, and a stereo with six speakers. On top of this, there’s a front seat tray table, underseat storage beneath the passenger chair, and a gear knob finished in manmade leather. The seat upholstery is cloth.


Move to the Active model and it has 17-inch alloy wheels, a front bumper with skid plate to impart an SUV-style appearance, plus plastic wheel arch trims. This trim also brings a honeycomb front grille in satin black.


For the interior of the Active, Ford provides seats trimmed with Nordic Blue stitching, and this is also used on the steering wheel, gear lever, and floor mats.


Ford has a number of options for the Tourneo Connect such as a panoramic glass roof, power operated tailgate, heated steering wheel, and detachable tow bar. You could also add the X Pack with LED headlights and automatic high beam adjust, rear view camera, and dual zone climate control.

Ask the heycar experts: common questions

It might come with a beefier front bumper and wheel arch trims, but the Ford Tourneo Connect Active is all style and no substance when it comes to its off-road looks. There is no four-wheel drive or chunky tyres, or any traction-aiding technology beyond normal ESP. The Active name is simply a trim level rather than one that denotes any all-road ability.
You certainly can. Whether you choose the Ford Tourneo Connect or the Grand Tourneo Connect, it can be ordered as a five-seat model that means you end up with a vast boot for carrying luggage, bikes, pushchairs or anything else you care to throw in there.
Unlike many MPVs and SUVs, the Ford Tourneo Connect’s rear seats do not fold flat into the floor of the car. This leaves you with a choice of either tipping them forward to make more room or removing them altogether to maximise load space. A word of warning if you are going to lift the seats in and out regularly – they are quite substantial in weight and you will need somewhere to store them safely. That’s not ideal if you then want to carry passengers when the seats are stashed somewhere else.

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