Ford C-Max Review (2010-2019)

Five-seat MPVs like the Ford C-Max have become an endangered species thanks to the rising popularity of small SUVs. In truth, many buyers will pick the rugged image of an SUV over the honesty and space of cars like the C-Max.

The thing is, being unfashionable won't bother some people at all, and it makes MPVs better value. Most of them ride and handle better, and are more economical, due to being lower to the ground, and they can match SUVs for carrying capacity.

However, while the C-MAX is a little more versatile than the Ford Focus on which it's based, it's not a 'proper' MPV in the same sense as its seven-seat sibling the Ford Grand C-MAX, and most families will gravitate to the larger car.

It's a perfect car for people who like driving and need a little more space than a standard hatchback provides. Those will larger families should look at seven-seat alternatives, especially if you have three or more kids.

Its age also means it's no class-leader on running costs, infotainment gadgets or the crash safety rankings.

The answer to this question depends on how you intend to use the Ford C-Max, but family buyers keen to make the most of its decent load-carrying capacity should definitely choose the 1.5 TDCi diesel engine. 

Equipped with this engine the C-Max has reasonable running costs, plenty of equipment, and is great value. The older 2.0-litre diesels were even punchier, but not as refined, and will be more expensive to insure. It's worth bearing in mind, though, that many cities are looking to ban older diesels from their roads, or charge drivers for entering certain zones. 

We'd also advise going for the post-2015 facelift model if your budget allows. It's not only prettier to look at, but the interior is much better finished and laid out, which will make a big difference to everyday usability.

If you don't plan on many long haul trips then the 125 PS 1.0-litre petrol is a characterful and nippy engine, but don't expect it to be hugely economical. You need a heavy right foot to get up to speed on faster roads, and this hurts efficiency.

In terms of trim levels, the entry-level Ford C-Max Zetec is anything but basic, offering all of the kit you'll reasonably need but few of the luxuries you might want. Titanium trim is the one you'd want, however, bringing the now expected eight-inch touchscreen with SYNC 3, plus feature such as keyless entry and dual-zone climate control. Ford C-Max Titanium X models bring all the niceties such as a panoramic sunroof and part-leather trim. 

Direct rivals for the Ford C-Max, such as the Citroen C4 Picasso and Renault Scenic, offer more seating flexibility and lower running costs, and come better equipped than the Ford spec-for-spec, however neither are as entertaining to drive. For reliability, look at a Toyota Verso.

If you want a posher interior, the Volkswagen Golf SV has nicer trim materials, and a wider range of engines that still includes a stout 2.0-litre diesel with 150PS, and it'll also hold its value a little better than the C-MAX. There is also the seven-seat Volkswagen Touran, which is broadly similar but larger and more practical. 

For buyers looking for an even posher MPV the BMW 2 Series Active Tourer certainly delivers, with a sporty cabin, excellent build quality, and option of a plug-in hybrid model with a 25-mile electric range and very low CO2 emissions.

Of course, if you want similar practicality but a raised driving position, there are a vast number of compact SUVs to choose from. Most of them, such as the Peugeot 2008 and Renault Captur look a lot more stylish, but aren't quite as roomy. 

The Ford C-Max shares its interior with the last generation Focus, not a car known for having a particularly upmarket cabin. We can't complain about how it feels, with a leather steering wheel, sturdy gearstick and dense dash plastics.

Visually though, it's a bit of a mess. Odd angles and shapes, mismatching drab colours and textures, and once you get lower down, some fairly flimsy feeling trim pieces mean it's outmatched by its rivals for fit and finish.

Everything feels robust, and we have little doubt the interior will be hard wearing, but it falls some way short of the upmarket and intuitive layout of the (admittedly rather more expensive) BMW 2 Series Active Tourer.

The buttons and switches on the centre console are nicely damped, and the deeply cowled instruments are easy to read, but the indicator stalks and lighting controls made from cheaper materials let the side down.

Still, the revised 2015 car is a major improvement over the older Ford C-MAX in terms of its quality and design. It's definitely worth paying extra for the later model to get a cabin that feels only slightly behind its closest rivals.

This is probably the weakest area of the Ford C-Max. The entry-level Zetec models come with a 4.2-inch screen that is laughably small by modern standards. It's no bigger than the driving data screen nestled between the two dials and set so far back into the recessed dashboard that it's a challenge to read it clearly on the move.

It does at least have DAB radio, a single USB port and Bluetooth connectivity, and it's possible to use voice commands to do basic stuff, but compare it to any modern setup and it's an embarrassingly outdated design.

You might think that upgraded 8.0-inch touchscreen that's standard in the higher trim levels would be a major improvement, but it comes with its own set of challenges. The first is ergonomic, because there is a 'shelf' of physical buttons in front of the screen that hampers your ability to hit the lower parts of the display cleanly.

The second is the touch response. It won't always register when you've pressed the screen, which gets old pretty swiftly, and combined with the dated graphics and confusing menus, it's deeply user-unfriendly.  

Towards the end of its life, Ford did update this software to its 'SYNC 3' system, which significantly improved the menu layout, with bigger icons that were easier to hit, making it less laggy and more accurate to use.  This update also allows you to use Android Auto and Apple CarPlay via Ford's 'AppLink' technology.

The Ford C-Max is a bit of a mixed bag when it comes to the business of hauling people and luggage around. Its high roofline does wonders for headroom in the rear seats, but carrying three across will be a tight squeeze because it isn't a particularly wide car.

It does have some useful tricks though. If you've only got two in the back for instance, folding the middle seat flat allows you to slide the two outer chairs inwards and then back, creating a very spacious 2+2 layout. This configuration provides excellent legroom, and means you passenger share a wide armrest of the seatback.

You can access the ISOFIX points through gaps in the seat fabric, and while fitting three child seats is possible if you use slimmer ones and alternate rear- and forward-facing, it's a total faff, and some rivals are better.

There are loads of storage spots for carrying clutter dotted about the cabin, including a big armrest cubby. Neat touches like the flip-down cabbie mirror for a good view of the rear seats are useful, and the optional Family Pack adds integrated sun blinds in the rear windows, and picnic tables mounted to the front seatbacks.

Unfortunately, the boot lets the side down. It's a wide, square shape, and the 432-litre capacity is good, but a Citroen C4 Picasso or Golf SV can carry a lot more with five seats in place. If you want to free up more room, you can tumble the rear bench forward, or remove them entirely, but they're heavy, and it's a fiddly process.

Remove all three and the Ford C-Max has a van-like carrying capacity of 1684 litres. We're just not sure how often busy mums and dads are likely to actually do this, or where on earth they'll store the seats if they do.

In terms of exterior dimensions, the Ford C-Max is 4,380mm long, 1828mm wide and 1,610mm tall. That makes it smaller than the Citroen C4 Picasso but larger in terms of length and height than the VW Golf SV. Its footprint isn't much larger than the Focus on which it's based, which is why some MPV rivals are more practical.

The Ford C-Max shares many of its engines with the old Focus hatchback, and over the years it was powered by everything from a cheap and slow 1.6-litre non-turbo petrol to a fairly punchy 2.0-litre diesel with 163PS.

That choice got slimmed down considerably over the years, and the later models gave buyers a simple choice between a 1.0-litre Ecoboost turbo petrol with 100 or 125PS, a 1.5 petrol with 150PS, and a 120PS TDCi diesel.

For most buyers, the latter will be the best choice. It's flexible, economical and has enough pulling power to haul the C-MAX around with getting flustered, especially if you have five people and their luggage on board. It's available with a choice of automatic or manual transmissions. We'd stick with the manual, since it's cheaper to buy, more efficient than the auto, and very pleasant to use with a positive, nicely-weighted shift.

The 150PS EcoBoost petrol is only available with an automatic, and while the gearbox is relatively smooth, this combination is not great for fuel economy. The 1.0-litre has a three-cylinder layout that makes it less refined than the diesel, and the entry-level version is too weedy for a car this size, even the 125PS struggles a bit on faster roads.

If you cover less than 10,000 miles a year (with only a couple of people on board) then the smallest engine starts to make more sense, but it's not the most reliable unit - clutch problems have been widely reported.

Earlier versions of the C-MAX were not as relaxing as you might hope for a family-focused model. Its tall roofline and more upright windscreen create a fair amount of wind noise, although so do most of its rivals.

Less excusable was how vocal its engines were. The 1.0-litre Ecoboost three-cylinder petrol sounds raspy when you push it (which you inevitably will if you're fully loaded) and sends some vibrations through the pedals and wheel. The older 2.0-litre diesel also clatters away loudly on start-up, but settles down nicely once it has warmed up. 

The same size diesel in the BMW 2 Series Active Tourer is also gruff and coarse in town, and doesn't settle like the Ford does once you're cruising. Still, the 150PS 2.0-litre unit in the Volkswagen Golf SV is smoother than either.

Ford addressed the problem in the 2015 facelift, fitting thicker glass, extra sound deadening material in the engine bay, and even tweaking the engine mounts themselves to reduces the vibrations reaching the cabin.

These changes definitely helped improve things, but the 1.5-litre diesel remains the best choice if you want a calm motorway cruiser. It's tractable and fairly smooth, whether it's paired with the manual or automatic 'box.

The C-Max is an older model now, and its advancing years are reflected in the relative lack of standard active safety equipment - although Ford did at least offer buyers some of the latest systems from the options list.

In fact, it was on sale for so long that the C-Max has been crash-tested by Euro NCAP twice. It did well initially, getting the maximum five-star rating, but the revised model got a distinctly less impressive three-star score in 2017.

It scored slightly lower marks for adult, child and pedestrian protection than the Citroen C3 Aircross and the Golf SV. However, it's worth pointing out that the German car was tested in 2014, before the stricter tests. All models get six airbags, traction and stability control, tyre pressure monitors (and a space saver wheel for if you do get a puncture) and automatic emergency braking - Ford calls this Active City Stop - as standard.

You could add lane and blind-spot assistance, adaptive cruise control (which follows the car in front), traffic sign recognition, and automatically dipping headlights as part of the Driver Assistance Pack for just £450. However this pack was not available on the entry-level Zetec model, and rear parking sensors, a reversing camera and parking assistant (where the car will do the steering for you) were optional on every model.

Ford's reputation for reliability is mixed, and a disappointing finish in the bottom five for car brands in the latest HonestJohn.co.uk Satisfaction Index reflects that. The sheer number of Ford vehicles on the road means that problems are more likely to be reported, however. 

Owners have reported several issues to watch out for. The Powershift automatic gearboxes require regular fluid changes to avoid expensive failures, while the manual Ecoboost turbo petrol engines are quite hard on their clutches and flywheels. Ford claims that your driving style can dramatically lower the life of a clutch, but there appears to be a fairly high failure rate.

The insurance costs on a Ford C-Max will vary depending on the engine and year you choose, but the most affordable model to cover is the pre-facelift Zetec with the least powerful 100PS 1.0-litre petrol, it's in Group 10 - similar to a Fiesta.

Put the same engine in the current shape model and that jumps up to Group 14 or Group 16 if you want the more powerful 125PS version. That's on a par with Citroen's C4 Picasso, but more expensive than a Golf SV.

The Volkswagen is cheaper if you want a diesel too. The 1.5-litre Ford C-Max is five insurance band higher than the equivalent Golf, and the gap grows to almost ten brackets if you opt for the older 2.0-litre with an automatic.

The majority of the Ford C-Max line-up will be cheap to tax - especially cars registered before April 2017. That's because the 1.5-litre diesel and 1.0-litre petrol (in 100PS or 125PS guises) emit less than 120g/km of CO2.

At least they used to, according to the old NEDC emissions tests. That translates to an annual tax bill of £30 or less, although the older 1.6-litre petrol from the same era will cost you five times more, at £165 per year. Cars registered after that date will pay a fixed tax rate of £150 a year regardless of their efficiency.

No version of the Ford C-Max feels too stripped out, with every version coming with alloy wheels, air-con, cruise control, a heated windscreen, DAB radio and Bluetooth, but some rivals do give you more for your money.

There are three specifications: Zetec, Titanium and Titanium X. We reckon Titanium offers the best value, since it adds climate control, auto lights and wipers, keyless entry and start and an 8.0-inch touchscreen.

Top-spec models have part-leather heated front seats, brighter Xenon headlights and an airy glass roof. It does have some notable omissions though. Rear parking sensors are optional on every trim, as is sat-nav. Entry-level cars also have manual winding rear windows, and there is no smartphone compatibility for Apple or Android, except on models with the upgraded SYNC 3 system, with its bypass 'AppLink' functionality.

There aren't many options, but the £200 Family Pack came with integrated window blinds, picnic tables and a proper power outlet in the rear for charging laptops or iPads when you're travelling with kids to entertain.

You can add a full leather interior to the top-spec Titanium X, and we'd recommend getting a car fitted with the Convenience Pack. Not for its active parking gimmick, but the all-round sensors and back-up camera.