Mercedes-Benz EQA Review 2024

Written by Phil Hall

6/10
heycar ratingThe competition has moved on
  • 2021
  • Small SUV
  • EV

Quick overview

Pros

  • Effortless to drive
  • Quiet and comfortable
  • Trademark excellent interior and infotainment

Cons

  • Small boot and compromised rear seats
  • Rivals have a longer range
  • ... and charge quicker

Overall verdict on the Mercedes-Benz EQA

"The facelift Mercedes-Benz EQA brings some welcome extra range and the interior is a great blend of tech and luxury, but it struggles to keep up with the competition."

Mercedes-Benz EQA Review 2024: Driving dynamic

The Mercedes EQA first hit the market back in early 2021 and is the brand's smallest electric car. Since then we've seen an number of new rivals appear, like the Audi Q4 e-tron, Volkswagen ID.4 and BMW iX1. 2024 sees it get a bit of an update, but has it done enough to keep it ahead of the competition? Find out in our Mercedes-Benz EQA review.


Electric power fits the Mercedes brief like a glove. Silent motors ramp up the comfort factor and their lazy instantaneous power takes the stress out of modern driving. In some respects, this small electric SUV is even more relaxing to drive than the firm's halo Mercedes S-Class saloon. Range (now up to 346 miles) and charge times will more often than not be a non-issue so long as you have a purpose built wall charger at home.


The Mercedes EQA thrives in town. You can drive it into the London Congestion Zone free of charge and its regenerative brakes mean it's at its most efficient in stop-start traffic. You get a good view out, it's easy to park and its raised suspension means you won't rip the underside of your car off every time you tackle a speed hump.


Long motorway drives will see the range plunge by comparison, but the Mercedes EQA's quiet cabin makes it a relaxing place to sit and the optional autonomous driving aids take a large portion of the monotony out of big trips.


If you're going to be spending hours behind the wheel, you may as well be doing it in a cabin that's as nice as the EQA's mixture of big and colourful infotainment screens, nice materials and neat details. Mercedes' MBUX voice activation system is relatively unique in the motoring world in that it actually works and you get Apple CarPlay and Android Auto fitted as standard. 


The Mercedes EQA is based on the same platform as the conventional Mercedes GLA so you don't get the same spacey feel as you get in electric cars that have been designed from scratch. That means the rear seat space and boot are relatively small in comparison. On the upside, there's plenty of room for tall adults up front and no shortage of smaller interior storage spaces. 


When it launched it was one of the best electric cars on sale, but in a relatively short space of time and the competition has moved things on. Viewed in isolation and there's lots to like about this small EV, but even the new facelifted Mercedes EQA struggles to make a case for itself against some stiff competition.



Looking for a used car for sale? We've got 100s of Mercedes-Benz Approved Used Cars for Sale for you to choose from, including a wide range of Mercedes EQA cars for sale.

We'd only choose the Mercedes-Benz EQA if you have somewhere at home to charge it, where you'll get the benefit of cheap electricity and the convenience of having a full battery every time you leave the house. The Mercedes EQA has a posh interior and its electric power makes it an easy, quiet and comfortable car to drive. It's could be bigger in the back, and the boot isn't as large as rivals. 

If you're buying new, we'd choose the 190PS EQA 250+ model which comes with an official range of up to 346 miles and a 0-62mph time of 8.6 seconds. If you're looking to buy used, then the EQA 250 model which has plenty of performance for everyday use and a decent range of up to 263 miles. 


The Mercedes EQA AMG Line trim is worth paying a little bit extra for because it give your Mercedes EQA sharper looks than the EQA Sport model, which is a blank canvas in terms of styling. 

When the Mercedes EQA first arrived, it was one of the few smaller electric SUVs you could buy, but the market has expanded rapidly since its launch, with a wide choice of models to pick from. 


Rivals range from the mainstream Kia Niro EV, Volkswagen ID.4 and Skoda Enyaq iV, to bigger, premium alternatives like the BMW iX1, Audi Q4 e-tron and Volvo EX40 (the new name for the XC40 Recharge).

Comfort and design: Mercedes-Benz EQA interior

"With its huge screens, smart design and pretty details, there's not much not to like about the inside of the Mercedes EQA."

Mercedes-Benz EQA Review 2024: Interior

All Mercedes EQA models have front seats that move for height and have extending thigh support and this, combined with the steering wheel's wide range of adjustment, means all shapes and sizes can get a comfortable driving position. 


Mercedes EQA sport models get Artico (vegan) leather seats and Spiral-look trim pieces, while Mercedes EQA AMG Line cars get upholstery made from a mixture of Artico and Dinamica microfibre, plus they have AMG door sill plates that glow invitingly at night.  


Mercedes EQA AMG Line Premium models are even more convenient. They have keyless entry and start so you can get into and start the car without having to rifle your pockets for the key. Once in, you'll appreciate the panoramic glass roof that floods the interior with light and the handy wireless charging pad that means you can charge your phone without trailing cables through the interior. 

The Mercedes EQA feels posh inside with soft-touch plastics on all the higher parts of the interior, chrome finishes and Mercedes' trademark turbine-style air vents. Mercedes EQA AMG Line models are worth considering because they ramp up the poshness of the interior with leather-look padding for the dashboard and sporty red stitching. Metal pedals and a steering wheel trimmed in Nappa leather follow a similar theme. 

The latest Mercedes EQA comes with two large 10.25-inch infotainment displays as standard and they merge seamlessly together to create one huge screen that's crystal clear and colourful. Buyers of a used Mercedes EQA should be aware that some models were offered with a mixture of seven- or 10.25-inch displays, depending on the trim. 


The centrally-positioned display acts as your gateway to the core controls of the Mercedes EQA, which can either be navigated using the touchscreen control, the touch-sensitive pads on the updated steering wheel, or using the EQA's voice-activated personal assistant. While older models don't feature touch-sensitive controls on the steering wheel, the did enjoy a neat touchpad between the front seats to navigate the infotainment system, but as we've seen in other recent Mercedes updates, this has been dropped from the facelifted EQA.  


While there are minimal physical controls, the Mercedes MBUX voice activation system is a really polished system that actually works. You can use voice commands to quickly control everything from the sat-nav and radio to the ventilation system and media. 


If you'd rather stick with the more familiar menus of your smartphone then you're in luck because Apple CarPlay and Android Auto are fitted as standard so it is easy to use your phone's apps on the car's big screen. 

The Mercedes EQA is the kind of car that you could buy when your kids are young but will still be fit for purpose when they're cruising into adulthood.


We'll deal with the front seats of the Mercedes EQA first. Even if you're tall, you'll find you have loads of head, elbow and legroom and the multi-adjustable seats make it easy to find a comfortable driving position. Electrical lumbar adjustment is standard and the front seats are also heated.


It isn't quite so good when you clamber into the back. While adults can sit in the back, because the floorpan has had to be raised to accommodate the batteries, it won't be the most comfortable place to sit for long periods. Young families though might not find this to be an issue, with a couple of ISOFIX points available and easy access to the rear to fasten seat belts etc. 


Elsewhere and the Mercedes EQA's cabin is teeming with storage spaces that make it easy to keep the place spick and span – there are large pockets in all four doors, a big glovebox and a lidded centre console that's deep and has two USB-C ports complete with adapters for all your recharging needs.


Even the boot has a 12v power socket – handy for a portable vacuum or compressor. It opens electrically, has a flat floor and a good-sized opening so making full use of Mercedes EQA's 340-litre boot capacity is easy, but in luggage-hauling terms, it lags well behind the 520-litre capacity you get in the Audi Q4 e-tron. At least the rear seats split 40/20/40 and fold flat into the floor when you release the catches on their back rests. 


Further enhancing the Mercedes EQA clobber-shifting credentials is its ability to tow – the 250 model can haul up to 750kg while the 300 and 350 up that significantly to 1800kg thanks to being four-wheel drive. 


In terms of dimensions, the Mercedes EQA is 4463mm long, 1585mm wide and 1620mm tall. 

Handling and ride quality: What is the Mercedes-Benz EQA like to drive?

"While petrol heads bemoan the demise of engines, electric motors are much better for the majority of people who simply see their car as a way to get from A to B without ever having to mix with the public".

Mercedes-Benz EQA Review 2024: Driving dynamic

The Mercedes-Benz EQA couldn't demonstrate this more clearly. Its motor is silent and its power delivery instant – it means this entry-level electric car can teach the range-topping Mercedes S-Class a thing or two about sophistication. 


As a way to get about the place with a little effort as possible, the Mercedes EQA is great. There's no need to wonder whether you have the power to make that overtake or how long the gearbox will take to kick down, you just push down on the throttle safe in the knowledge that it'll accelerate with the same predictable pace.


The regenerative brakes also save on thinking time. Sure, on their most invasive setting lifting off the throttle feels like a parachute has burst out the rear windscreen, but you soon learn to lift your right foot gently, progressively metering in the motor's recuperating forces. It also greatly reduces the wear of your brake discs and pads.


Introduce these electric car characteristics to an inner city driving environment and you'll find the two get on a like a house on fire. The Mercedes EQA makes mincemeat of the cut and thrust of city life and its raised ride height means it gobbles up speed humps. The excellent reversing camera is the sugar on top – it makes other car's cameras look like their permanently out of focus.


Technology plays its part on the motorway, too. If you spend hours cruising, it's worth considering paying £1495 for the Driving Assistance pack. Fit it and your Mercedes EQA can drive itself on the motorway and A roads, slow for corners and junctions, and make evasive manoeuvres in the event of an imminent collision. It makes long drives a lot less wearing.


On twister roads, the 200kg Mercedes EQA doesn't feel quite so at home. Its great at a steady pace but drive it like a teenager and there's a lack precision in the steering and body control that'll quickly encourage you to slow down.

The range and battery is perhaps the biggest change when it comes to the facelifted Mercedes EQA. The  EQA 250+ replaces the EQA 250 and is fitted with a useable 70.5kWh battery and has allowed Mercedes to increase the range of this single-motor car up to 346 miles (up from 263 miles of the EQA 250). 


This is followed by the EQA 300 4Matic and EQA 350 4Matic. Both are dual motor cars that drive both the front and rear wheels, with  fitted with a 66.5kWh battery. 


Honestly, we don't see much point in upgrading from the basic EQA 250+. It's 190PS might sound modest on paper, but its 375Nm of instant torque gives the Mercedes EQA loads of get up and go at town speeds and leaves power in reserve for overtaking on motorways and A roads. It feels a lot quicker than its 99mph top speed (shared with the rest of the range) and 8.6-second 0-62mph time would have you believe.


If you did climb up the range, we'd skip the 228PS, 390Nm Mercedes EQA 300 – it gets from 0-62mph in 7.7 seconds – and head straight for the EQA 350, which has the hit-by-a-wave acceleration that electric cars are famous for. It has 292PS, 520Nm of torque and slingshots from 0-62mph in 6 seconds. 

The Mercedes-Benz EQA 250+ has the best official range of 346 miles, though this is on a car with 18-inch alloy wheels - pick the 20-inch alloys on the AMG Line Premium or AMG Line Premium Plus and you can expect around 314 miles. 


The more powerful EQA 300 4Matic and EQA 350 4Matic compromise range for the sake of performance, with both cars having an official maximum range of up to 266 miles.

Refinement is one of the Mercedes EQA's trump cards. You get a synthesised electric hum at low speeds which fades away as your pace builds and there's surprisingly little wind noise given its upright SUV body shape. What you will notice is road noise from the car's 20-inch wheels if you plump for either EQA AMG Line Premium and AMG Line Premium Plus models.

The Mercedes EQA has a five-star rating for safety from Euro NCAP. It comes as standard with cruise control that can observe speed limits, lane assist which nudges you into the centre of the lane, automatic emergency brakes and a variety of airbags including one for your knees .

Charging times: How much does it cost to charge the Mercedes-Benz EQA?

"The Mercedes-Benz EQA will charge from 10-80% in as little as 35 minutes using a 100kWh public charger, although cars like the Kia EV6 can do the same in less than 20 minutes."

Mercedes-Benz EQA Review 2024: Driving dynamic

That's for the larger 70.5kWh battery. For the smaller 66.5kWh battery to can expect to shave a couple of minutes off this.


Using a fast public charger isn't cheap though, to get the best value electricity it pays to charge your EQA at home where using an 11kWh wall charger is enough to get the battery from 0-100% in 7hrs 15m (70.5kWh battery) or 6hrs 45mm (66.5kWh battery).  The other option is a three-pronged plug although – as it'll take at least 30hrs to charge from flat – we don't recommend it as an everyday solution. 

The Mercedes-Benz EQA is too new to make an accurate judgment on its reliability, however electric cars tend to be very reliable because they have fewer moving parts than petrols or diesels. The Mercedes EQA comes with a three-year/unlimited mileage warranty and an eight-year/100,000-mile warranty for the battery.

The Mercedes EQA ranges from insurance group 37 for the EQA 250 model to group 45 for the EQA 350 4Matic. That's pretty high when you consider the highest insurance group is 50, but the EQA is not alone. While electric cars can save you money in a lot of areas, insurance premiums are often a lot higher than petrol or diesel cars. The Jaguar I-Pace for example is in insurance groups 47 to 50, though the Audi Q4 e-tron starts a bit lower than the EQA, with the base model starting insurance group 26.  

Because it's an electric car, the Mercedes-Benz EQA is exempt from paying any road tax. That's the good news. Because the list price of a new EQA is more than £40,000, it will be hit with a £325/year premium car tax for five years (from the second time the car is taxed). After that, it's free.

How much should you be paying for a Mercedes-Benz EQA?

"New prices for the Mercedes EQA start from £49,750 for a 250+ Sport Executive and rise to £57,510 for a EQA 350 4Matic in AMG AMG Line Premium."

Mercedes-Benz EQA Review 2024: Rear three quarters

The good news though its that there are some great deals on used electric cars for sale and the Mercedes EQA is no exception. You can find a 2021 EAQ 250 AMG Line for under £30,000, while a EQA 300 or 350 isn't actually that much more.

The Mercedes-Benz EQA is available in four trim levels – Sport Executive, AMG Line Executive, AMG Line Premium and AMG Line Premium Plus.


Mercedes EQA Sport Executive models are the most basic but they're not exactly lacking in standard kit. They get 18-inch wheels, tinted windows and LED headlights, while inside you'll find ambient lighting, heated seats and climate control. 


Mercedes EQA AMG Line models look a lot sportier. There are slightly larger 19-inch wheels that have an eye-catching ten-spoke design and their AMG body kits adds some much needed muscle to the EQA's relatively forgetful exterior. Man-made leather seats with red stitching, metal-trimmed pedals and a sports steering wheel ensure the go-faster theme of the exterior is carried through to the cabin.


Mercedes EQA AMG Line Premium models get even larger 20-inch wheels and are the biggest clue that you didn't skimp on the configurator. You get useful kit like keyless go, Parking Package (with a 360-degree camera), wireless charging and a top-notch stereo with a 225W output, ten speakers and a subwoofer. 


Finally there's the EQA in AMG Line Premium Plus trim. Building on the AMG Line Premium, you  get a panoramic sunroof that makes the interior feel light and airy, a Burmester Surround Sound System, a head-up display and a Night Package.

Ask the heycar experts: common questions

The entry-level EQA 250+ Sport Executive is priced from £49,750, with the top of the line AMG Line Premium Plus starting at £58,010.
Mercedes has a range of EQ-badged electric cars. They include the Mercedes EQA, EQB, EQC and EQE. There's also a range-topping EQS model as well.
The Mercedes-Benz EQA is available as two four-wheel-drive models – the EQA 300 4Matic and 350 4Matic.

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