Lexus UX Review 2024

The Lexus UX is right for you if you want a hybrid SUV that’s cheap to run and relaxing to drive in town – it does this better than any of its rivals.

Rivals like the BMW X2 are more fun to drive. The Lexus is not that spacious inside, but it does feel well-built and you get plenty of standard equipment – including Apple CarPlay and Android Auto – which makes up for the lacklustre performance of the standard infotainment system.

Answering the first half of that question is simple – the Lexus UX300H and UX300e are only available with one engine in each version, a petrol-electric hybrid that’s frugal on fuel for the UX300H and a 204PS electric motor in the UX300E. That said, we’d avoid the specifying the optional four-wheel drive version of the hybrid which is largely pointless in a car you’ll probably never take off-road. The EV model is only available with two-wheel drive.

There’s more to consider when it comes to trim levels - lots more in the case of the UX300H that has eight trims to pick from. Money no object, we wouldn't hesitate to recommend the Takumi model with its fancy Mark Levinson surround sound system, 12.3-inch navigation display and ventilated front seats. Even the most affordable Lexus UX is well-equipped, though, while the F Sport model adds a few desirable touches.

The question should almost be 'What other cars aren't similar to the Lexus UX?' as there are so many cars like this to choose from. 

Among the toughest rivals for the Lexus is the BMW X1 that is a great all-rounder. It looks smart, is posh inside and also a lot more practical than the Lexus. Sure, it can't compete with the Lexus UX's in-town fuel economy, but it’s a more well-rounded package out of town and diesel models are still very cheap to run. 

Fancy something more comfortable, then consider the Range Rover Evoque. Its suspension soaks up bumps better than the Lexus’ and it’s also quieter in town. It’s also better off road and a more accomplished tow car.

There’s no denying the Lexus UX is solidly constructed. Main plastics feel like they’d withstand a nuclear strike, gaps between materials are consistent, and there are no squeaks or rattles.

Despite this, there's a lack of consistency in the finish of materials used. Sure, you find nice materials on the dashboard and door tops but the further down you poke the cheaper the plastics seem to be. By comparison, a BMW X1 feels more consistently well-built.

Perceived quality improves depending on what model you go for. The standard UX makes do with fabric seats that look fine, so long as you avoid the Cobalt (blue and white) colour scheme.

F Sport models get posher looking Tahara Fabric seats (available in a range of tasteful and not so tasteful colour schemes) and sport aluminium pedals. 

Top-of-the-range Lexus UX Takumi models trump the lot, though. They have a leather interior as standard and also get a Washi Paper inspired centre console trim. 

As standard, the Lexus UX comes with an 8.0-inch central screen (that used to be a 7.0-inch item) which is smaller than you get in most rivals and also features clunky, old-school graphics that look dated compared to what you get in a BMW, Audi or Mercedes.

While the graphics aren’t great, the biggest problem with the infotainment screen is its touchpad controller. In theory, it should allow you to control the screen without having to take your eyes off the road. 

The reality, though, is that the cursor is extremely hard to control accurately, especially when you’re focused on driving, and the menus are also confusingly laid out and not very intuitive. To be honest, a good touchscreen is easier to operate, while a BMW-style rotary controller is vastly more user-friendly on the move. 

All in all, you’re much better off heading straight for the car’s Apple CarPlay or Android Auto systems. They mirror your smartphone’s display – for things like sat-nav and music playback – using your phone’s more intuitive menus and voice activation system. 

Lexus UX F Sport models get a revised instrument binnacle with an analogue rev counter that moves electrically to reveal a digital display hidden behind. This is a very neat touch and a detail that helps lift the UX's cabin. 

For a proper infotainment upgrade, though, you’ll need the Premium Plus or higher trims with the UX300H to get a 10.3-inch central display as standard (this used to be a 10.3-inch size) and built-in sat-nav, although the graphics are no clearer than the standard system’s. As well as the larger screen, Takumi cars also add a head-up display that can project important information – such as speed and sat-nav directions – onto the car’s windscreen. With the UX300e, only the Takumi model has this larger infotainment screen.

As well as upgrading the infotainment system, Takumi cars also swap the standard car’s decent six-speaker stereo for a Mark Levinson system. It has 13 speakers and sound quality that even the stereos fitted to luxury cars – such as the Mercedes S-Class – struggle to better.

Adults aren’t going to feel short of space up front in the Lexus UX, and both you and your front-seat passenger’s seat has height adjustment. 

The electrical adjustment on F Sport models makes it less of an effort to get the seat just how you want it, and it also comes with robust lumbar support, heated seats and a heated steering wheel. Takumi models go a step further by adding ventilated front seats that send a cooling breeze up your legs and back on sticky summer days.

Unfortunately, you don’t get that luxury in the back. Anyone above average height will feel their knees pressing hard on the seats in front and there’s not a lot of foot room, either. Okay, so headroom’s okay, but the small windows make the back seat feel dark and dingy. On a positive note, you do at least get a rear centre armrest with two cup holders - big deal, eh?

The Lexus UX isn’t great with three people in the back. You'll feel plain crushed and your mates in the outer seats will find their heads being pressed up against the roof. It's not even as roomy as smaller family hatchbacks. 

The limited space also makes its presence felt when you fit a child seat. The small rear doors don’t open that wide, hampering access and manoeuvring the chair into position is tricky with such limited room behind the front seat. On the upside, the Isofix points are marked behind removable plastic covers. 

What’s not so good (again) is the Lexus UX's tiny boot – at 320-litres, it’s nearly 20% smaller than you get in a Volkswagen Golf and miles off the 530-litres you get in a comparable SUV such as the Audi Q3. The UX300E is marginally better with 367-litres of boot space.

However, there’s worse to come when you see the boot’s shape, though. It’s very shallow so you can forget about sticking your Labrador in there and, although there’s no boot lip, the boot itself sits very high which makes loading heavy luggage a pain. Sure, you get storage areas under the floor (except in four-wheel-drive models, where space is taken up by an electric motor) but, with no spare wheel, that’s not a surprise.

In terms of dimensions the Lexus UX is 1540mm tall, 2078 wide (with wing mirrors out) and 4495mm long. 

Despite the 300H badge (or the earlier 250h), the Lexus UX uses the same 2.0-litre self-charging system as found in the Toyota Corolla and not the 2.5-litre from the Toyota RAV4. Not that it's any poorer for using the smaller engine. We think the 2.0-litre is the better hybrid. 

When it comes to hybrids, Toyota has more experience than any other manufacturer and it shows. The UX is incredibly smooth. You pull away in electric power and the engine kicks in when needed. However, the transition is so polished, you will hardly notice.

There are no problems with performance when the UX is driven in standard hybrid mode. It's never short on power and accelerates with plenty of gusto if required, getting from 0-62mph in 8.5 seconds. It's just not particularly quiet when doing so.

Then there's the UX300e that has a 204PS electric motor driving only the front wheels. It's good for 0-62mph in 7.5 seconds, so it's brisker than its hybrid sister. Like most EVs, the power comes in strongly from as standstill and only really tails off once you're up to around 60mph.

The Lexus UX’s hybrid powertrain’s ability to run on electric power alone makes it very quiet in town, but while it'll officially switch into electric mode at up to 70mph you'll find it difficult to keep it there right up to that point even with a gentle right foot. Once coasting, though, it'll kick the engine off quickly. 

As we've mentioned, under hard acceleration the Lexus UX does get a bit raucous, although that's a common quirk associated with CVT-equipped hybrids. More gentle acceleration isn't as disruptive. 

One oddity is the Active Sound Control fitted to F Sport models and above, which actively amplifies the engine noise using a loudspeaker hidden in the dashboard, it’ll even fake engine noise when you’re in full electric mode. It’s controlled using a dedicated volume button.

With the UX300e, it's much quieter in every given situation thank to almost no noise from its motor.

Unfortunately, the news isn’t so good in other areas. The Lexus UX in both forms suffers from more wind noise than the Audi Q3 – with noticeable flutter around its wing mirrors – and you’ll hear quite a lot of tyre rumble, too, especially in F Sport and Takumi models that have the larger 18-inch alloy wheels. 

The Lexus UX was awarded five stars for safety when it was crash tested under Euro NCAP’s extremely tough 2019 test conditions. 

Even standard UX models come with plenty of safety kit. You get active cruise control that can brake and accelerate the car on the motorway and automatic emergency brakes that can detect cars as well as pedestrians and cyclists. 

To that lot you can add bright-shining, auto-dipping LED headlights, lane-keep assist and road-sign recognition which display roadside information – like the current speed limit – onto the car’s big screen.

Top-of-the-range Takumi models have even more safety kit. They get upgraded LED headlights, swapping the bi-LED lights fitted to the rest of the range for more powerful 3-eye LED headlights that give you a larger field of vision and are also better at cutting through fog. 

On top of that, you get a Blind Spot Monitor system that’ll warn when a car is hidden in your blind spot on the motorway and Rear Cross Traffic alert which will sound a warning before braking the car if you try to pull out in front of traffic from a perpendicular parking space. 

Lexus ranked first out of 29 manufacturers in the latest HonestJohn.co.uk Satisfaction Index with 92.4% satisfaction. In terms of reliability Lexus tis also consistently to the fore. As a brand with a seriously impressive record for reliability, the Lexus UX should be an extremely dependable purchase. 

The Lexus UX insurance groups range from Group 22 for a basic UX model to Group 26 for the top-of-the-range Takumi car. That makes it slightly cheaper than a BMW X1 which occupies Group 25-34 although, in fairness to the BMW, the cars that are at the higher end of the scale are more powerful than the Lexus. 

It’s also interesting to note that the Lexus UX is significantly more expensive to insure than the mechanically-identical Toyota C-HR which sits in Group 14. 

The all-electric UX300e falls into group 38 regardless of which trim you choose. This higher rating is typical of EVs that insurers are more concerned about with the cost of repairs in the event of a claim.

The hybrid Lexus UX qualifies for a £10/year discount in VED, meaning you'll pay an annual fee of £180. If you're looking for a tax-free SUV, you'll need an all-electric alternative like the Lexus UX 300e.

It's worth bearing in mind that high-spec models with a list price of more than £40,000 will be hit by a premium car tax for the first five years – adding an extra £490 to your tax bill each year. That's based on the car's value when it was new, even if you're not the car's first owner, so don't expect to beat the system by choosing a used Lexus UX.

You won’t find a Lexus UX that’s been short-changed when it comes to standard equipment.

Take a deep breath, as the UX300H comes in Urban, Premium, F Sport Design, F Sport Design Tech, Premium Plus, F Sport, Takumi, and F Sport Takumi trims. You want choice? You got it.

Even the base Lexus UX Urban comes with 17-inch alloy wheels, a 8.0-inch media system (with DAB radio, Apple CarPlay and Android Auto), LED headlights that dip automatically and two-zone electronic climate control.

The F Sport Design ups that with 18-inch wheels, Tahara upholstery, and rear privacy glass. If you want the 12.3-inch infotainment screen, the Premium Plus introduced this along with eight-way electric front seat adjustment.

Takumi versions top the range with their 13-speaker Mark Levinson Premium Surround Sound Stereo and 360-degree panoramic parking camera, while the F Sport Takumi has Adaptive Variable Suspension, blind spot monitor, and a rear performance damper.

The UX300e comes in base, Premium Plus, and Takumi trims that closely follow the equivalent hybrid's levels of equipment.